Before You Begin

Connecting to business nbn™ Enterprise Ethernet can sometimes be a long and intensive process - but it's one that comes with a big reward. After all, you are investing in a premium network connection and an assured service.

This page explains the process undertaken once you have submitted your order. But first you should request a quote and see what you can get.

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Step 1 - Planning

Step #1 - Planning

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Journey Start

You make the correct decision to go with business nbn™ Enterprise Ethernet.

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Network Planning

Both nbn™ and Kinetix Networks technicians will start planning the network and traffic flow.

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Engage Partners

Your Construction Partner will be selected and will start engaging with you about the construction process.

Step #2 - Site Survey

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Initial Contact

You'll be contacted by your Construction Partner to arrange access for a technician to conduct a Site Survey.

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Site Details

You'll be asked to provide contact details, confirm site access requirements, and arrange any necessary inductions.

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Site Access & Survey

A nbn™ field technician will conduct a site survey to determine internal build requirements, including equipment location and power requirements.

Step 2 - Site Survey
Step 3 - Preparation

Step #3 - Preparation

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Detailed Network Design

Your Construction Partner will produce a detailed design of your service, including the internal build and photos of equipment locations.

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Land Access Notice

You'll be provided with a copy of the Land Access Notice which will include the Detailed Network Design elements. This is necessary for your preparation.

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Site Preparation

You will need to reserve space at the necessary equipment locations, and supply power and earthing as per the agreed requirements.

Step #4 - Construction

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Construction Commences

Your Construction Partner will begin the needed site works and infrastructure installation.

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Major Variance Notice

If needed, your Construction Partner will issue a Major Variance notice for the build.

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Construction Completes

The site works are completed, the cable laid and the infrastructure is installed.

Step 4 - Construction
Step 5 - Activation

Step #5 - Activation

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Final Testing

The nbn™ field technician will test the installed network equipment, and will notify us that you are ready to connect.

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Network Activation

Once nbn™ activates your product, Kinetix Networks will complete our Provisioning and activate your service. Billing will commence from this point.

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You now have an active high-speed business nbn™ Enterprise Ethernet service to use.

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